Last month on NAPS Chat, USPS' Karla Kirby talked about the Postal Service Health Benefits Program (PSHBP) and what to expect. Karla referenced the USPS' partnership with the Office of Personnel Management (OPM) in implementing the new health program. On this episode, OPM Manager of Outreach and Program Services Jay Fritz joins Bob to discuss the just commenced PSHBP open season, program changes, premiums, benefits and the available tools to make health plan decisions.