This week, Clint has a conversation with Dr. Joshua N. Weiss, a negotiation and conflict resolution expert and the co-founder of a negotiation program at Harvard University. Joshua has designed and facilitated customized negotiation and conflict resolution solutions for businesses, organizations, governments, and more. In part one, Joshua shares the positives and negatives of text-based communications, how to set goals while negotiating and why it's so hard to say no.