In the second part of “Purchasing” on the Quality Hub podcast, Xavier Francis, along with Murphy Shaw and Matthew Pilley from Core Business Solutions, delve into Clause 8.4.2 of the ISO 9001 standard, focusing on supplier controls. Murphy explains the importance of controlling supplier quality to prevent negative impacts on the organization and its customers. Matthew describes Core’s approach, which includes drafting a supplier management process within the quality manual and defining purchasing as a key process. They discuss best practices for supplier controls including clear contracts, performance evaluations, and more and how to foster effective communication of expectations and capacities to suppliers. Murphy and Matthew also discuss methods for monitoring supplier performance and handling non-conforming products. They also state how CORE helps to manage these processes efficiently.

Helpful Resources:

https://www.thecoresolution.com/clause-8-4-2-iso-9001-2015

https://www.thecoresolution.com/8-4-purchasing-iso-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

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ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

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