In the final episode of “Purchasing” on the Quality Hub podcast, Xavier Francis, Murphy Shaw and Matthew Pilley conclude their discussion on ISO 9001 Clause 8.4.3, focusing on ensuring the adequacy of requirements communicated to external providers. Matthew emphasizes the importance of clearly defining and documenting all supplier requirements, while Murphy highlights that at Core, they help clients establish effective purchasing processes using formal documentation. They stress the need for clear, formal communication, outline the essential information to include, and discuss managing changes to requirements. Finally, they touch on the complexities of purchasing in different industries, including service and tech companies, and the criticality of clear communication to ensure quality and compliance.

Helpful Resources:

https://www.thecoresolution.com/clause-8-4-3-iso-9001-2015-explained

https://www.thecoresolution.com/8-4-purchasing-iso-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

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