Sign up to save your podcasts
Or
Share Episode 223: How Customer Feedback Shapes Window & Door Excellence
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Episode 223: How Customer Feedback Shapes Window & Door Excellence
What if you could unlock the secrets behind the window and door industry’s most innovative products and the people who drive them? This episode explores how advanced manufacturing, customer feedback, and transformational leadership are shaping the future of impact-resistant windows and doors. Listeners will discover actionable insights from industry veterans, learn about the launch of the C700 series, and understand what sets MITER Brands apart in quality and customer experience.
What You’ll Learn
Episode Highlights
02:10 – Lee Brohel’s journey from selling overruns to focusing on retail and customer needs
04:30 – Tai’s career progression at Milgard and the influence of legacy customer standards
06:15 – Factory tour: automation, RFID, and MITER’s upgraded facility
08:00 – Launch of the C700 product: slim design, large sizes, and regional impact
10:30 – John, Linda, and Tony share optimism about C700 in fire-affected and challenging markets
12:00 – Customer feedback leads to seamless screens and advanced packaging
Meet the Guest
Lee Brohel is the owner of Discount Windows in Oregon, known for his shift to a retail-focused model and commitment to serving both contractors and homeowners.
Tai Birch is a senior sales leader at Milgard, recognized for her dedication to customer excellence and leadership in the Pacific Northwest.
Jon and Linda from Jon's Window & Awning in Burbank, California, and Tony Quatraro, director of the Southwest for Milgard, share their perspectives on product innovation and market needs.
View all episodes
By MITER Brands
5
44 ratings
What if you could unlock the secrets behind the window and door industry’s most innovative products and the people who drive them? This episode explores how advanced manufacturing, customer feedback, and transformational leadership are shaping the future of impact-resistant windows and doors. Listeners will discover actionable insights from industry veterans, learn about the launch of the C700 series, and understand what sets MITER Brands apart in quality and customer experience.
What You’ll Learn
Episode Highlights
02:10 – Lee Brohel’s journey from selling overruns to focusing on retail and customer needs
04:30 – Tai’s career progression at Milgard and the influence of legacy customer standards
06:15 – Factory tour: automation, RFID, and MITER’s upgraded facility
08:00 – Launch of the C700 product: slim design, large sizes, and regional impact
10:30 – John, Linda, and Tony share optimism about C700 in fire-affected and challenging markets
12:00 – Customer feedback leads to seamless screens and advanced packaging
Meet the Guest
Lee Brohel is the owner of Discount Windows in Oregon, known for his shift to a retail-focused model and commitment to serving both contractors and homeowners.
Tai Birch is a senior sales leader at Milgard, recognized for her dedication to customer excellence and leadership in the Pacific Northwest.
Jon and Linda from Jon's Window & Awning in Burbank, California, and Tony Quatraro, director of the Southwest for Milgard, share their perspectives on product innovation and market needs.
More shows like Clear Impact Podcast
View all
The Daily
111,948 Listeners