Dorgis Betancourt, owner of E & D Quality Install in Homestead, completed the rigorous certification journey for PGT and CGI, only our second learner to achieve this goal of Brand Expert. Dorgis and his wife Diana share a little about their business and why this knowledge is fundamental to their success.

Organizing an event can be fun! Or stressful, or chaotic, or possibly all of the above. Tackling an event this impressive most certainly requires Grit.

We sat down with Shawn, who helped coordinate our multi-day event in Scottsdale. Listen to his perspective of how everything came together, leaving a powerful mark on all who attended.

With over 300 people in attendance from across the country, we were able to have several conversations with folks experiencing this inspirational event. From Florida to Hawaii and a few spots in between, we enjoyed meeting so many teammates. Sharing their takeaways are: Tony Quatraro, Jason Rosenberg, Everett Anez, Anthony Scales, David Flores, and Josh Williard.

You know how sometimes your work friends become your actual friends? That's the case with Stan and Jerry, as they share a bit of their history, friendly work competition, and years spent advancing the company forward.

They referred to themselves as "Frick n Frack", which always makes for a fun conversation!

As a childhood cancer survivor, Brady Lucas has had to demonstrate Grit that most of us have not. Yet he chose to have a great outlook - and continues to give back by working in non-profits. Brady shared his cancer story by authoring an inspirational book for children with cancer, Smiley's Smile.

Brady was a powerful keynote speaker at our event, sharing about the work of MITER Foundation that champions the cause of fighting childhood cancer.

When it comes to Grit, Brad Snyder is no stranger. Naval Academy grad, military veteran, paralympic athlete (8 medals, 6 of which are gold), speaker, husband, father, and more describe his outer achievements. What is incredible is hearing about his inner achievements: his perseverance, courage, and grit to rise above challenges and succeed.

Brad shared his story from our stage, and then shared more with Joe Person on this powerful episode.

Grit, the theme of our CX event, is literally the foundation of MITER brands. And when legends gather, it's worth recording.

Jim Milgard, Pete DeSoto, and Rod Hershberger discuss the dedication and tireless commitment they exemplify in building their businesses. Now collectively under one umbrella, it's exciting to dream of what we can do together.

Our team created an extensive certification program with multiple levels, with Brand Expert at the very top. Casey Thomas with Royal Palm Aluminum is our first learner to reach this level. He shares his experience of his learning journey and how this has helped him to reach success for himself and his company.

While attending the 2024 CX event in Scottsdale, we were happy to connect with Ali Zahrieh, our SVP of Strategy and M & A. It's been a big year for him and the team with acquiring and divesting several entities within the legacy PGT Innovations brands. Ali sheds some light on these integration decisions and will continue to help the team with go-forward strategies.

Generosity is such a wonderful thing, and that is the heart behind the MITER Foundation. Supporting several causes and raising millions each year, we are excited to be a part of this! We caught up with Gwen Mallon at the 2024 CX event, and she shared more about about this amazing organization.