In this episode, we explore the recent IT outage caused by a faulty update from cybersecurity firm CrowdStrike, a major incident that disrupted services across the globe and impacted industries ranging from airlines to banking. We delve into the details of what went wrong with the update, how it led to crashes on millions of devices, and the severe operational disruptions faced by organizations like Delta Air Lines, which took legal action in response to the massive losses. Through insights from cybersecurity experts and case analyses, we examine the ripple effects of the outage, the role of outdated IT infrastructure in exacerbating the crisis, and the broader implications for cybersecurity and risk management. Join us as we unpack the lessons learned from this incident, highlighting the importance of robust testing, third-party risk controls, and resilience planning in a world increasingly dependent on digital reliability.