In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Core Business Solutions consultant Norm Verbeck to explore the most common pitfalls organizations face in maintaining ISO 9001 certification. From overlooked clauses to the importance of leadership engagement, employee involvement, and effective documentation, Norm highlights both the sustaining and sabotaging factors that can make or break a quality management system. Together, they discuss how to combat ISO fatigue, integrate QMS practices into daily operations, and keep enthusiasm alive, all while avoiding the trap of treating ISO as a mere box-checking exercise.

Helpful Resources:

How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

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