Sign up to save your podcasts
Or
Share 🎙️ Episode 24: The Science of Errors—Rewiring How We Think About Mistakes
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
🎙️ Episode 24: The Science of Errors—Rewiring How We Think About Mistakes
About the Guest
Rob Fisher—founder of Fisher Improvement Technologies and a pioneer with over 30 years of experience deploying Human and Organizational Performance (HOP) across 40 countries. He has conducted over 100 successful HOP integration strategies across heavy industry. Also, the author of Understanding Mental Models, a speaker, and a mentor.
Rob Fisher’s Philosophy
Error is normal—but it's not a mantra, it's a principle. If you're not giving workers tools to recognize and respond to vulnerability, you're not doing HOP.
Episode Highlights
🔧 From Theory to Tools
Fisher challenges organizations that treat HOP as a rebranded safety slogan, explaining that real HOP implementation means embedding error-reduction tools into how jobs are planned, how procedures are written, and how incidents are analyzed.
He also explains how to integrate HOP with existing Safety Management Systems (SMS) by shifting focus from blaming individuals to understanding and improving the systems they work within.
đź‘” Leadership Is the Missing Link
Most leaders haven’t been taught how to engage in ways that actually prevent errors.​You will find out three things leaders must actively develop to create the inputs producing safety outcomes.
⚙️ Task-Based Systems Beat Campaigns
Rather than treating safety as a side project or campaign, Fisher provides task-based systems that examine how fatigue, distraction, procedures, personal stress, and environment shape daily decisions. His AERO system helps individuals become aware of and better manage their personal tendencies, enabling more effective workplace interactions.
đź“Š Performance Modes and Mental Models
How small adaptations accumulate into systemic risk? You will understand performance modes, mental models, error traps and triggers, and the impact of managing controls on error reduction.
🔍 Real Learning Changes Systems
Fisher challenges the common practice of distributing incident summaries and calling them "learnings," arguing that real learning is active, applied, and shifts how people work. Learning must prevent the next incident, not just review the last one.
đź“š Contact & Resources:
* LinkedIn: Rob Fisher​
* Book: Understanding Mental Models
* Website: www.improvewithfit.com​
* HOP Services: Human and Organizational Performance​
* Insights & Articles: FIT Insights
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit parakeetinc.substack.com
View all episodes
By Jowanza JosephAbout the Guest
Rob Fisher—founder of Fisher Improvement Technologies and a pioneer with over 30 years of experience deploying Human and Organizational Performance (HOP) across 40 countries. He has conducted over 100 successful HOP integration strategies across heavy industry. Also, the author of Understanding Mental Models, a speaker, and a mentor.
Rob Fisher’s Philosophy
Error is normal—but it's not a mantra, it's a principle. If you're not giving workers tools to recognize and respond to vulnerability, you're not doing HOP.
Episode Highlights
🔧 From Theory to Tools
Fisher challenges organizations that treat HOP as a rebranded safety slogan, explaining that real HOP implementation means embedding error-reduction tools into how jobs are planned, how procedures are written, and how incidents are analyzed.
He also explains how to integrate HOP with existing Safety Management Systems (SMS) by shifting focus from blaming individuals to understanding and improving the systems they work within.
đź‘” Leadership Is the Missing Link
Most leaders haven’t been taught how to engage in ways that actually prevent errors.​You will find out three things leaders must actively develop to create the inputs producing safety outcomes.
⚙️ Task-Based Systems Beat Campaigns
Rather than treating safety as a side project or campaign, Fisher provides task-based systems that examine how fatigue, distraction, procedures, personal stress, and environment shape daily decisions. His AERO system helps individuals become aware of and better manage their personal tendencies, enabling more effective workplace interactions.
đź“Š Performance Modes and Mental Models
How small adaptations accumulate into systemic risk? You will understand performance modes, mental models, error traps and triggers, and the impact of managing controls on error reduction.
🔍 Real Learning Changes Systems
Fisher challenges the common practice of distributing incident summaries and calling them "learnings," arguing that real learning is active, applied, and shifts how people work. Learning must prevent the next incident, not just review the last one.
đź“š Contact & Resources:
* LinkedIn: Rob Fisher​
* Book: Understanding Mental Models
* Website: www.improvewithfit.com​
* HOP Services: Human and Organizational Performance​
* Insights & Articles: FIT Insights
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit parakeetinc.substack.com