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It’s not enough to have a great company, great products, or great services if your customers are not singing your praises from the mountain tops. In other words, if your customers are not telling everyone they know about you—you have more work to do. You have armed them with the tools they need to make advocacy easy. You have to incent them appropriately so they invest the extra time to become an advocate and they have to have helped them so dramatically that the idea of advocacy is theirs and not yours.
What we’ll cover in the show –
It’s not enough to have a great company, great products, or great services if your customers are not singing your praises from the mountain tops. In other words, if your customers are not telling everyone they know about you—you have more work to do. You have armed them with the tools they need to make advocacy easy. You have to incent them appropriately so they invest the extra time to become an advocate and they have to have helped them so dramatically that the idea of advocacy is theirs and not yours.
What we’ll cover in the show –