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Full Show notes: https://bit.ly/WellShitEpisodeGuide
Customer service is a two way transaction and finding the way in which the needs of the customer and the business are both met, creates a situation where everyone wins. Today we will be sharing how we as customers can help to create that win and receive good customer service.
In this episode we cover:
- Why people 'demand' good customer service
- The importance of interconnectedness
- How to get good customer service
- Key things to remember when you want to get good customer service
- Examples from our own customer service 'win-wins'
- How to find the customer service 'ding ding ding'
- Why being rude and demanding never works
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Full Show notes: https://bit.ly/WellShitEpisodeGuide
Customer service is a two way transaction and finding the way in which the needs of the customer and the business are both met, creates a situation where everyone wins. Today we will be sharing how we as customers can help to create that win and receive good customer service.
In this episode we cover:
- Why people 'demand' good customer service
- The importance of interconnectedness
- How to get good customer service
- Key things to remember when you want to get good customer service
- Examples from our own customer service 'win-wins'
- How to find the customer service 'ding ding ding'
- Why being rude and demanding never works