Rob Gandee has been the fire chief for the Cleveland suburb of Willoughby Hills, OH since May, 2019. An Opticom™ Infrared (IR) customer since 2017, Willoughby Hills has the technology on all of its intersections and nearly all of its vehicles to cover its own city and the neighboring village of Waite Hill, an area consisting of 15 square miles and a population of just over 10,000 residents.