On this episode of Executive Bytes, Starr Douglas, Founder and CEO of FrontHouz, joins Chris Nedza to share how she’s transforming hospitality staffing through a tech-driven marketplace.

From her roots as a bartender to building a fast-growing startup, Starr breaks down the challenges of staffing in the service industry and how Front House is bridging the gap with flexible, high-quality talent. She dives into early lessons learned, including hiring missteps, product development challenges, and the realities of building a company from the ground up.

The conversation also explores her perspective as a female founder in tech, the importance of confidence in entrepreneurship, and the mindset that’s helped her push through tough moments without ever considering quitting.

A raw, insightful look at resilience, growth, and what it really takes to build something from nothing.

00:00 Introduction to Star Douglas and Front House
00:49 The Problem of Staffing in Hospitality
03:56 How Front House Works
06:48 Customer Feedback and Quality Assurance
10:05 Growth and Market Expansion
11:57 Challenges and Pushback from Restaurant Owners
14:56 Lessons Learned as a Founder
18:01 The Importance of Being Coachable
19:59 Being a Female Founder in a Male-Dominated Industry
23:01 Advice for Aspiring Female Entrepreneurs
23:55 Resilience and Motivation in Entrepreneurship