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Episode 29: How to Transition from Top-down to Bottom-Up Management
Episode 29: How to Transition from Top-down to Bottom-Up Management
In this episode of The Wize Guys Podcast, Brenton Ward, Ed Chan, and Jamie Johns talk about the difference between Top-Down Management versus Bottom-Up Management is similar to Command and Control versus Leadership by Empowerment.
Top-Down Management is about getting Control (Command & Control) whereas Bottom-Up management is about Giving up Control (Leadership by Empowerment).
Find out how you can start implementing Bottom-Up management in your Accounting practice so your team can run the business for you and prevent you from becoming a prisoner in your business.
Timestamps:
0:35 - The importance of delegation
2:14 - Communication traffic vs production traffic
3:07 - How to allocate time with your people and clients
4:09 - Tips for handling A, B, C, and D types of clients
7:14 - How to manage difficult clients
10:15 - Ways to design bottom-up management
15:34 - What are the quad A & B activities
Quotations:
“The problem with delegation is that if you don't hire the right person and give them the right training and they'll make a mistake. You'll get discouraged by it and you'll feel like, ‘Oh, if you wanna do it right, you just gotta do it yourself.’” - Ed Chan
“We have an internal policy and procedure that any sensitive matters are not to be communicated with the clients via email.” - Jamie Johns
“It's really hard to differentiate between a client that's simply recalcitrant and a client that just needs more education and more training and changing their habits.” - Ed Chan
USEFUL LINKS:
- FREE DOWNLOAD playbook to streamline your practice workflow system: The Accountants Systems Playbook
- Download FREE eBook: The Accountant's 20-Hour Workweek Playbook
GET IN TOUCH!
Website: www.wizementoring.com
Facebook: https://www.facebook.com/wizementoring/
Twitter: https://twitter.com/wizementoring
Linkedin: https://www.linkedin.com/company/wizementoring/
Instagram: https://www.instagram.com/wize.guys/?hl=en
Email: [email protected]
Download the full transcript
________________
PS: Whenever you’re ready… here are the fastest 4 ways we can help you fix and grow your accounting firm:
1. Download our famous Wize Freedom Strategy Map for FREE - Find out the 96 projects every firm owner must implement to build a $5M+ firm that can run without them - Download here
2. Need to Hire right now? Book a 1:1 FREE discovery call with our WizeTalent hiring coaches to help find your next team member the Wize Way – Click Here
3. Book a 1:1 Wize Discovery Session – Spend 30mins with our Wize CEO, Jamie Johns, a $7M firm owner who is ready to give you his entire business plan to build a firm that can run without you – Find out more here
4. Work with Jamie and our mentors for 8 weeks - Build a custom business plan for your firm - Apply here
View all episodes
By Wize Mentoring for Accountants and Bookkeepers
3
22 ratings
Episode 29: How to Transition from Top-down to Bottom-Up Management
In this episode of The Wize Guys Podcast, Brenton Ward, Ed Chan, and Jamie Johns talk about the difference between Top-Down Management versus Bottom-Up Management is similar to Command and Control versus Leadership by Empowerment.
Top-Down Management is about getting Control (Command & Control) whereas Bottom-Up management is about Giving up Control (Leadership by Empowerment).
Find out how you can start implementing Bottom-Up management in your Accounting practice so your team can run the business for you and prevent you from becoming a prisoner in your business.
Timestamps:
0:35 - The importance of delegation
2:14 - Communication traffic vs production traffic
3:07 - How to allocate time with your people and clients
4:09 - Tips for handling A, B, C, and D types of clients
7:14 - How to manage difficult clients
10:15 - Ways to design bottom-up management
15:34 - What are the quad A & B activities
Quotations:
“The problem with delegation is that if you don't hire the right person and give them the right training and they'll make a mistake. You'll get discouraged by it and you'll feel like, ‘Oh, if you wanna do it right, you just gotta do it yourself.’” - Ed Chan
“We have an internal policy and procedure that any sensitive matters are not to be communicated with the clients via email.” - Jamie Johns
“It's really hard to differentiate between a client that's simply recalcitrant and a client that just needs more education and more training and changing their habits.” - Ed Chan
USEFUL LINKS:
- FREE DOWNLOAD playbook to streamline your practice workflow system: The Accountants Systems Playbook
- Download FREE eBook: The Accountant's 20-Hour Workweek Playbook
GET IN TOUCH!
Website: www.wizementoring.com
Facebook: https://www.facebook.com/wizementoring/
Twitter: https://twitter.com/wizementoring
Linkedin: https://www.linkedin.com/company/wizementoring/
Instagram: https://www.instagram.com/wize.guys/?hl=en
Email: [email protected]
Download the full transcript
________________
PS: Whenever you’re ready… here are the fastest 4 ways we can help you fix and grow your accounting firm:
1. Download our famous Wize Freedom Strategy Map for FREE - Find out the 96 projects every firm owner must implement to build a $5M+ firm that can run without them - Download here
2. Need to Hire right now? Book a 1:1 FREE discovery call with our WizeTalent hiring coaches to help find your next team member the Wize Way – Click Here
3. Book a 1:1 Wize Discovery Session – Spend 30mins with our Wize CEO, Jamie Johns, a $7M firm owner who is ready to give you his entire business plan to build a firm that can run without you – Find out more here
4. Work with Jamie and our mentors for 8 weeks - Build a custom business plan for your firm - Apply here