From unexpected diagnoses to vaccines, there are many instances in which medical providers must engage with patients on a topic that may be upsetting or difficult to understand. In this episode, Mike, Amanda, and Dr. Mendoza discuss how to talk about difficult topics with patients. They provide suggestions for how to approach hard conversations as well as guiding sentences and phrases. 

Click here to view the episode transcript: https://docs.google.com/document/d/1EPVLMthCoo83y_LsI9ysMiOhWJ_l5BMD0U6wiMLkOhU/edit?usp=sharing