Summary

Nara Murillo shares her journey after completing nursing school, including her experiences in case management and transitioning patients from hospitals to skilled nursing facilities. She discusses the importance of building relationships with patients and families, advocating for their needs, and providing education about post-acute care. Nara also highlights the challenges and rewards of working with vulnerable populations, such as HIV/AIDS patients, and the impact of collaboration between healthcare facilities. She concludes by discussing her role in developing systems and assessments to improve patient care.

Keywords

nursing school, case management, transitioning patients, skilled nursing facilities, building relationships, advocating for patients, post-acute care, HIV/AIDS patients, collaboration, healthcare systems, assessments

Takeaways

- Building relationships and trust with patients and families is crucial in case management.

- Advocating for patients and providing education about post-acute care can improve outcomes.

- Collaboration between healthcare facilities is essential for effective patient transitions.

- Developing systems and assessments can enhance patient care and improve outcomes.

Chapters

00:00 Introduction and Background

02:03 Transitioning from Nursing School to Case Management

05:41 Working with Pediatric Population and HIV/AIDS Patients

13:03 Joining PIH and Impacting Patient Transitions

21:25 Building Relationships and Advocating for Patients

27:17 Collaboration and Changing Relationships with Skilled Nursing Facilities

37:15 Developing Systems and Assessments for Patient Care

45:25 Case Management and Building Trust with Patients

46:19 Conclusion and Call to Action