Age Well Avenue

Age Well Avenue

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Age Well Avenue episodes

  • Episode 8: Challenges in the Real Estate Market

    Summary

    In this episode, Nara Murillo shares her journey from nursing to real estate, discussing the challenges and lessons learned along the way. She emphasizes the importance of education, partnerships, and community support in navigating the real estate market. Nara also highlights her passion for helping seniors and her plans to launch a nonprofit organization focused on providing comprehensive care and housing solutions for the elderly.
    Takeaways
    - Nara transitioned from nursing to real estate to help seniors.
    - Education is crucial in understanding the real estate market.
    - Partnerships can be beneficial but require alignment in goals.
    - Raising capital is essential for real estate investments.
    - The real estate market presents unique challenges and opportunities.
    - Nara's focus is on providing housing solutions for seniors.
    - Memory care facilities are in high demand and require special attention.
    - Building relationships is key in real estate and healthcare.
    - Nara is launching a nonprofit to support seniors in need.
    - Persistence and tenacity are vital for success in real estate.

    35 min
  • Episode 7: Empowering Seniors: The Heart of Healthcare

    Summary

    In this episode of the Agewell Avenue podcast, host Nara Murillo discusses her passion for helping seniors navigate the complexities of healthcare, housing, and retirement planning. She emphasizes the importance of human connection in care, the need for better resources, and the creation of a nonprofit to advocate for seniors. Nara shares her vision for empowering seniors to make informed decisions about their health and well-being, while also addressing the challenges faced by healthcare professionals in providing quality care.
    Takeaways
    - Nara Murillo is passionate about impacting the lives of seniors.
    - Seniors require better resources and education to navigate healthcare.
    - Human touch is essential in senior care.
    - The healthcare system often overlooks the unique needs of seniors.
    - Case management is overwhelmed with patient loads.
    - Seniors often do not understand their insurance options.
    - Housing solutions are critical for seniors on a budget.
    - Creating a nonprofit can enhance advocacy for seniors.
    - Quality of care is more important than quantity in healthcare.
    - Empowering seniors can lead to better retirement outcomes.

    29 min
  • Episode 6: Beyond Nursing: Real Estate and Nonprofit Work

    SummaryIn this conversation, Nara Murillo discusses her role as an inpatient review nurse at a senior healthcare facility. She explains that her job involves managing patients' discharges, authorizing home health care and durable medical equipment, and coordinating rehabilitation stays at skilled nursing facilities. Nara emphasizes the importance of appropriate utilization of resources in healthcare and the need for continuous education for patients and their families. She also touches on her work as a per diem nurse at Cedars-Sinai Medical Center and her involvement in real estate and a nonprofit organization focused on helping the senior community.Keywords
    inpatient review nurse, senior healthcare, patient discharges, home health care, durable medical equipment, rehabilitation stays, skilled nursing facilities, healthcare resources, patient education, per diem nurse, Cedars-Sinai Medical Center, real estate, nonprofit organization, senior community
    Takeaways
    Inpatient review nurses play a crucial role in managing patient discharges and ensuring appropriate utilization of healthcare resources.
    Patient education is essential in helping them understand the need for timely discharges and the availability of care options outside of the hospital.
    Collaboration between case managers, social workers, and healthcare providers is vital in providing comprehensive care for patients.
    Nara Murillo's involvement in real estate and a nonprofit organization demonstrates her commitment to helping the senior community beyond her nursing role.

    28 min
  • Episode 5: Making a Larger Impact in the Healthcare Industry

    Summary


    In this conversation, Nara Murillo discusses her experiences working in healthcare management roles at St. Joseph's, NAMM, and Optum. She highlights the challenges of managing multiple medical groups, overseeing utilization management, and navigating the complexities of healthcare systems. Nara emphasizes the importance of quality care over quantity and the need for healthcare workers to advocate for their patients. She also discusses the impact of the pandemic on healthcare and the need for better support and resources for seniors. Nara expresses her desire to make a larger impact in healthcare and empower other healthcare workers.


    Keywords


    healthcare, management, medical groups, utilization management, challenges, quality care, quantity, pandemic, seniors, support, resources, empowerment


    Takeaways


    - Managing multiple medical groups and overseeing utilization management in healthcare can be challenging and overwhelming.

    - Quality care should be prioritized over quantity, and healthcare workers should advocate for their patients.

    - The pandemic has highlighted the need for better support and resources for seniors in healthcare.

    - Healthcare workers often face burnout due to the high demands and stress of the job.

    - There is a need for healthcare workers to come together and make a larger impact in the industry.

    Chapters


    00:00 Introduction and Background

    03:08 Attending Managers Meetings and Covering Duties

    06:54 Building Culture and Training

    11:46 Training with Ritz Carlton and Disney

    15:09 Impact of Social Determinants of Health on Seniors

    18:21 Loss of a Director and Transitioning Systems

    22:02 Collaboration with Medical Directors and Physicians

    24:24 Challenges of Turnaround Times and Referrals

    25:19 Educating Physicians and Provider Relations

    26:17 Transition to Optum and Contractual Differences

    27:41 Pilot Programs and Collaboration with Scan Health Plan

    28:36 Managing Programs for Home Care and Ambulatory Care

    30:28 Impact of COVID-19 on Healthcare and Seniors

    35:28 The Importance of Building Relationships and Honoring Wishes

    38:37 Empowering Healthcare Workers and Making a Larger Impact

    41:03 Layoff and Concerns for Patient Care

    45:14 Healthcare Worker Burnout and Advocacy

    46:11 Problem Solving and Providing Care as Healthcare Workers

    47:39 Coming Together to Make a Larger Impact in Healthcare

    48:08 Closing Remarks and Call to Action



    49 min
  • Episode 4: The Impact of Leadership Styles on Patient Care

    Summary

    In this conversation, Nara Murillo and Barbara Slingloff discuss their experiences in leadership roles in the healthcare industry. They talk about the challenges they faced, the lessons they learned, and the importance of being a supportive and effective leader. They also touch on topics such as employee engagement, process improvement, and patient care. Overall, the conversation emphasizes the need for leaders to have the right values and to prioritize the well-being of both employees and patients.
    Keywords
    leadership, healthcare, employee engagement, process improvement, patient care
    Takeaways
    - Being a leader in the healthcare industry requires the right values and a focus on employee and patient well-being.
    - Listening and communication skills are crucial for effective leadership.
    - Process improvement and collaboration with other departments can lead to better patient experiences.
    - Leaders should prioritize employee engagement and support their growth and development.
    - Leadership styles may vary, but the goal should always be to provide the best possible care and support.
    Chapters
    00:00 Introduction and Background
    03:11 Managing a Large Team
    06:16 The Importance of Listening as a Leader
    09:32 Aligning Goals and Vision with Employees
    12:44 The Importance of Servant Leadership
    16:10 Recognizing and Appreciating Employees
    17:46 Delivering Information and Feedback as a Leader
    18:43 Flexibility and Adjusting as a Leader
    19:40 Navigating Change and Employee Feedback
    20:37 Improving Processes and Systems
    22:29 Learning from Different Leadership Styles
    23:56 The Impact of Leadership on Patient Care
    25:54 The Influence of a Mentor and Teacher
    28:18 Supporting Employees in a Challenging Department
    29:40 Improving Patient Experiences and Referrals
    31:06 The Challenges of Implementing Change
    34:11 Advocating for Patient Care and Support
    36:16 The Importance of Values in Leadership
    40:10 The Value of Internal Knowledge and Expertise
    43:54 Being Intentional About Leadership

    45 min
  • Episode 3: Improving Patient Care

    Summary
    Nara Murillo shares her journey after completing nursing school, including her experiences in case management and transitioning patients from hospitals to skilled nursing facilities. She discusses the importance of building relationships with patients and families, advocating for their needs, and providing education about post-acute care. Nara also highlights the challenges and rewards of working with vulnerable populations, such as HIV/AIDS patients, and the impact of collaboration between healthcare facilities. She concludes by discussing her role in developing systems and assessments to improve patient care.
    Keywords
    nursing school, case management, transitioning patients, skilled nursing facilities, building relationships, advocating for patients, post-acute care, HIV/AIDS patients, collaboration, healthcare systems, assessments
    Takeaways
    - Building relationships and trust with patients and families is crucial in case management.
    - Advocating for patients and providing education about post-acute care can improve outcomes.
    - Collaboration between healthcare facilities is essential for effective patient transitions.
    - Developing systems and assessments can enhance patient care and improve outcomes.
    Chapters
    00:00 Introduction and Background
    02:03 Transitioning from Nursing School to Case Management
    05:41 Working with Pediatric Population and HIV/AIDS Patients
    13:03 Joining PIH and Impacting Patient Transitions
    21:25 Building Relationships and Advocating for Patients
    27:17 Collaboration and Changing Relationships with Skilled Nursing Facilities
    37:15 Developing Systems and Assessments for Patient Care
    45:25 Case Management and Building Trust with Patients
    46:19 Conclusion and Call to Action

    47 min
  • Episode 2: Determination and Success

    Summary

    Nara Murillo shares her journey of immigrating to the US from Armenia and the challenges she faced. She discusses the difficulties of obtaining the necessary paperwork and leaving her home country. Nara talks about the stress and emotions of starting over in a new country, not knowing the language, and leaving behind friends and familiar surroundings. She shares her experiences of living in cramped conditions and the struggles of finding work and supporting her family. Nara also discusses her determination to succeed, her drive to learn English, and her journey through high school and college while working multiple jobs. She reflects on the importance of family support and the value of helping others.
    Keywords
    immigration, challenges, paperwork, stress, starting over, language barrier, leaving friends, unfamiliarity, cramped conditions, finding work, determination, learning English, high school, college, multiple jobs, family support, helping others
    Takeaways
    - The immigration process can be challenging and stressful, with difficulties in obtaining the necessary paperwork and leaving behind familiar surroundings.
    - Starting over in a new country, especially as a teenager, can be emotionally overwhelming, with the added stress of not knowing the language and leaving behind friends.
    - Finding work and supporting oneself and one's family can be a struggle, especially when facing language barriers and unfamiliarity with the new country's systems.
    - Determination and a strong work ethic can lead to success, even in the face of adversity.
    - Family support and the willingness to help others are important values that can make a difference in difficult times.

    38 min
  • Episode 1 - Introduction and Childhood in Armenia

    Summary

    Nara Murillo shares her childhood experiences growing up in Armenia, including the structure of her home, the different furniture and housing, and the tight-knit community. She also discusses the challenges of obtaining food and clothing, as well as the healthcare system in Armenia. Nara's journey to the US is briefly mentioned, highlighting the process of obtaining paperwork and going through health assessments and interviews.

    Keywords

    Armenia, childhood, home, housing, community, food, clothing, healthcare, US, journey


    Takeaways

    - Childhood experiences in Armenia were characterized by unique housing structures, different furniture, and a tight

    -knit community.- Obtaining food and clothing in Armenia was challenging, with limited availability and the need to rely on natural remedies and word-of-mouth for shopping.

    - The healthcare system in Armenia involved visits to a local clinic and minimal hospital visits, with emphasis on natural remedies and preventive care.

    - The process of immigrating to the US involved health assessments, interviews, and obtaining paperwork.Nara's childhood experiences and journey to the US have shaped her passion for healthcare.

    33 min

About Age Well Avenue

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On this show we talk about navigating healthcare for seniors and investing opportunities for healthcare professionals.