In this episode I sat down with Hapana's CEO & Founder, Jarron Aizen. Hapana has been on a run recently, with a recent $17m raise boosting their ability to offer their comprehensive gym management platform to global franchises.

We talk about humble beginnings and the crucial pivot that has led them to become the powerhouse Hapana is today. We discuss the challenges of offering a global product to their customers that operate on many different levels (global HQs, country master franchisors, franchisee groups, locations, etc.) especially in the context of running payments.

Jarron knows his stuff and you'll be learning a lot about launching and scaling a complex platform like his. We hope you enjoy it!

0:00 Intro

2:34 Team Locations

5:34 What Hapana Does

7:48 Hapana's Origin Story

17:40 Hapana's Approach to Entering a Market

25:22 Deep Dive into Franchises

33:20 Hapana's Pricing Model

36:50 Advanced Payment Flows of Hapana (Rebates, Royalty Payments)

41:42 Advice for Platforms Starting out Today