Platform Scoops

For this episode, I sat down with Dockwa’s Kendall Partie. I learned so much about the Finance function and its evolution in recent years, especially in the context of platform businesses. This is a masterclass in how your platform’s Finance department can succeed. His insight is valuable for established teams and individual Finance professionals alike.

You’ll also learn about Dockwa’s journey and the role that payments have and are continuing to play as they roll out their upcoming products.

A must listen for all platform, payments and especially Finance folk. Hope you enjoy this one and as always, please fire away with questions and comments, we’ll be happy to engage with you.

0:00 Introduction

1:47 About Dockwa

5:27 Dockwa's Competitive Advantage

9:52 The Role of Finance in a Platform

19:46 Dockwa's Products and Revenue Streams

24:45 The (Over-)Use of Spreadsheets in Finance

28:27 Dockwa's Payments Strategy Going Forward

31:51 Kendall's Advice to Finance Folk

44:07 Revenew's Next Priorities

In this episode I sat down with Hapana's CEO & Founder, Jarron Aizen. Hapana has been on a run recently, with a recent $17m raise boosting their ability to offer their comprehensive gym management platform to global franchises.

We talk about humble beginnings and the crucial pivot that has led them to become the powerhouse Hapana is today. We discuss the challenges of offering a global product to their customers that operate on many different levels (global HQs, country master franchisors, franchisee groups, locations, etc.) especially in the context of running payments.

Jarron knows his stuff and you'll be learning a lot about launching and scaling a complex platform like his. We hope you enjoy it!

0:00 Intro

2:34 Team Locations

5:34 What Hapana Does

7:48 Hapana's Origin Story

17:40 Hapana's Approach to Entering a Market

25:22 Deep Dive into Franchises

33:20 Hapana's Pricing Model

36:50 Advanced Payment Flows of Hapana (Rebates, Royalty Payments)

41:42 Advice for Platforms Starting out Today

In this episode I spoke to another Revenew early access user Jonatan, who is the CEO and Co-founder of the comprehensive hotel property management system Noovy.

In Episode 1, I had the pleasure to interview Monite's Head of Payments, Joāo Moreira. He's been running Monite's payments operations, managing relationships with Payment Service Providers like Stripe, Airwallex and Yappily in the 2.5. years he's been with the company. We also talk about his journey in payments, which began at Edenred (formerly Accor) back in 2016.

Our Intro Episode is a Revenew on Revenew Episode, with Revenew Co-Founder Nick Thomson and Host Frederik von Mohl. We cover what Revenew is and why we're creating a community and this podcast.

0:00 Introduction

1:26 What Revenew is

3:08 What's fascinating about platforms

5:23 The biggest challenges platforms face today

8:00 Why platforms need community (and this podcast)

14:35 Nick's vision for platforms (and Revenew)

18:44 The infinite complexity of the multi-sided model

21:33 Revenew's position among PSPs

23:19 The aim of this podcast and why we're focussed on community