Nate Brown — Senior Director of CX at Arise, Co-Founder of CX Accelerator, and the embodiment of contagious enthusiasm when it comes to customer experience — joins us for some real talk on why your CX is not exciting (and how to turn that around). This week, on RedRoute’s Spamming Zero Podcast.

Nate Brown — Senior Director of CX at Arise, Co-Founder of CX Accelerator, and the embodiment of contagious enthusiasm when it comes to customer experience — joins us for some real talk on why your CX is not exciting (and how to turn that around). This week, on RedRoute’s Spamming Zero Podcast.

Episode 3: Why Your CX Is Not Exciting (And How To Change That)

Ever slam zero to get past a shitty customer service robot? What’s with that? We’re a couple of outsiders turned insiders relaying findings from the frontlines and unpacking what it all really means. We talk with some of the most brilliant minds across industries to bring listeners insights, laughs, and a whole lot more.&nbsp;Flip CEO Brian Schiff and CMO James Gilbert chat with seriously brilliant (and kickass) guest-experts to relay frontline findings around the bridge between tech and the human touch. From moments of experience that make an impact—across technology, brands, and industries—to the cultural moments that change us as people, no topic is off the table.

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Ever slam zero to get past a shitty customer service robot? What’s with that? We’re a couple of outsiders turned insiders relaying findings from the frontlines and unpacking what it all really means. We talk with some of the most brilliant minds across industries to bring listeners insights, laughs, and a whole lot more.  Flip CEO Brian Schiff and CMO James Gilbert chat with seriously brilliant (and kickass) guest-experts to relay frontline findings around the bridge between tech and the human touch. From moments of experience that make an impact—across technology, brands, and industries—to the cultural moments that change us as people, no topic is off the table.

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Episode 3: Why Your CX Is Not Exciting (And How To Change That)

Episode 3: Why Your CX Is Not Exciting (And How To Change That)