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Episode 30—Hiring and Keeping an Admissions Team During the Great Resignation
On today’s Enrollment Edge Jay has a conversation with Wendy Keough, Executive Director of Undergraduate Recruitment & Admissions at Andrews University in Michigan. The episode is dedicated to the new reality of hiring, motivating, and retaining an admission staff. In the past two years, hiring and retaining staff has become a drastically bigger challenge. Remote work expectations, salary constraints, thin loyalties among applicants, and a lack of vision where jobs in admissions and enrollment can lead, have driven decisions to change admission roles. While the hiring climate in higher education is shifting, this episode provides some helpful tools for hiring managers to find, hire and retain talent on their teams.
About our Guest
Wendy Keough serves as the Executive Director of Undergraduate Recruitment & Admissions at Andrews University. Born and raised in rural Michigan, she received a Bachelor’s Degree in Agriculture and a Master of Arts in Educational Leadership from Andrews University, a private Seventh-day Adventist university near the shores of Lake Michigan.
Wendy’s professional accomplishments have included automotive engineering, educational marketing, entrepreneurship, and educational administration both in the US and abroad. She enjoys academic research, systems efficiency, and empowering others to be their very best. While serving in Thailand, Keough served as the Program Director for the English Language program at Asia-Pacific International University, started an industry offering English language courses to local professionals in software and chemical engineering, and co-presented international research in the area of Computer Aided Language Learning (CALL) in both Thailand and the Philippines. Wendy has been working in higher education for over 8 years.
Outside of work, she is inspired by her husband Ryan, and their three sons, their pets, being outdoors, domestic and international travel, and cooking.
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On today’s Enrollment Edge Jay has a conversation with Wendy Keough, Executive Director of Undergraduate Recruitment & Admissions at Andrews University in Michigan. The episode is dedicated to the new reality of hiring, motivating, and retaining an admission staff. In the past two years, hiring and retaining staff has become a drastically bigger challenge. Remote work expectations, salary constraints, thin loyalties among applicants, and a lack of vision where jobs in admissions and enrollment can lead, have driven decisions to change admission roles. While the hiring climate in higher education is shifting, this episode provides some helpful tools for hiring managers to find, hire and retain talent on their teams.
About our Guest
Wendy Keough serves as the Executive Director of Undergraduate Recruitment & Admissions at Andrews University. Born and raised in rural Michigan, she received a Bachelor’s Degree in Agriculture and a Master of Arts in Educational Leadership from Andrews University, a private Seventh-day Adventist university near the shores of Lake Michigan.
Wendy’s professional accomplishments have included automotive engineering, educational marketing, entrepreneurship, and educational administration both in the US and abroad. She enjoys academic research, systems efficiency, and empowering others to be their very best. While serving in Thailand, Keough served as the Program Director for the English Language program at Asia-Pacific International University, started an industry offering English language courses to local professionals in software and chemical engineering, and co-presented international research in the area of Computer Aided Language Learning (CALL) in both Thailand and the Philippines. Wendy has been working in higher education for over 8 years.
Outside of work, she is inspired by her husband Ryan, and their three sons, their pets, being outdoors, domestic and international travel, and cooking.