In this episode, Ross interviews three excellent lawyers from various states and talks about managing a law firm during a pandemic. They shared concrete examples of how it is in their workspace and their efforts to extend as much help as possible to both their employees and clients.

They also covered:

• A more challenging market
• Bringing in an in-house health care practitioner
• Importance of mental health
• Building new office culture
• Finding something better to offer people
• Having smaller yet more dynamic meetings
• Talking about families, travels, and pets
• An inventory of well-being
• The challenge of training new people

During these trying times, knowing that you're not alone in the struggle makes a huge difference in the quality of life of people. Addressing client pain points became more evident necessary with the new normal.