Social Impact CX

Episode 33 - Service Design & Journeys: Introducing Design Concepts

Listen Later
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about service design and journeys.
What is service design? How is it similar to and different from customer experience?
Listen to Part 1 of the conversation now.
...more
View all episodesView all episodes
Download on the App Store
Social Impact CXBy Social Impact CX
  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7

4.7

9 ratings