It pays to get perspective from the frontlines as business and brands evolve. And, when you can get it from someone who’s lived, thrived, and is still thriving in - say - the D2C world, well you make ‘em sit down for a chat. 

Kate Kane, Director of Customer Success at Hunt A Killer, has had—and continues to have—a spectacular career in CX for D2C. She shares her wisdom - this week, on Flip CX’s Spamming Zero Podcast. 

What’s Covered? 

• Kate’s awesome contributions to D2C brands over the years 
• What the boom of E-Comm brands was like for Kate and her teams
• How to create true fans with your CX 
• Kate’s take on the current AI revolution 
• Voice automation: where it started, where it’s at, and the possibilities ahead 
• Top achievements Kate is most proud of 
• Advice: keeping things in the CS fun, AND how to best manage in a crisis
• What D2C brands should keep top of mind this year 
• And more 

Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on Casted, Apple Podcast, or Google podcasts.