Summary

In this engaging conversation, Sean and Terry discuss the challenges and importance of audits in medical practices, the resistance to change within healthcare, and the critical role of compliance and implementation of recommendations. They share personal anecdotes and insights from their experiences, emphasizing the need for meaningful change and the consequences of ignoring audit findings.

Takeaways

• Audits are essential for compliance and improving patient care.
• Many practices fail to implement audit recommendations effectively.
• Resistance to change is a common issue in healthcare settings.
• Change is necessary for growth and improvement in medical practices.
• Practices often do audits just to fulfill requirements, not to improve.
• Ignoring audit findings can lead to financial penalties and legal issues.
• Training and educating staff is crucial for successful implementation of changes.
• Consultants should be credible and knowledgeable about the specific practice area.
• Meaningful change must be validated and monitored through audits.
• Practices need to be proactive in addressing audit findings to avoid negative consequences.