Scale My Clinic

Episode 38 - Maximising Nurse Performance Through Training: Lessons from an Expert


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Growing a successful practice requires more than just hard work — it demands strategic training that delivers measurable outcomes. 

In this episode, we dive deep into how the right training can revolutionise your healthcare team's performance and enhance clinic success with expert Sarah Boorman.

Keep in mind that tailored training isn't just an expense — it's an investment in improving patient outcomes, boosting team confidence, and driving revenue growth. By focusing on actionable strategies that bridges the gap between clinical skills and operational execution, you can unlock your practice's true potential.

In this episode of the Scale My Clinic Podcast, you’ll learn:

  • The critical difference between clinical competency and operational training (04:08)
  • Practical strategies to optimise inventory and reduce costs in the treatment room (12:25)
  • The mindset shift needed for nurses and managers to collaborate effectively (24:17)

Don't let outdated training approaches hold your clinic back. Listen now to discover how you can leverage tailored training to build a thriving, efficient practice.

Resources

Clinic Academy

Josh McKiterick 

Rockstar Trainers

ABOUT SARAH BOORMAN

Sarah Boorman is the Co Owner of Clinic Academy, a business founded to improve the lives of people working in General Practice. Sarah is also an integration specialist and coach for Scale My Clinic and GP Hero.

Sarah has sixteen years experience in healthcare, she began her career as a registered nurse where she developed a passion for inspiring human behaviour and cultivating transformative change. The journey began with patients and through leadership opportunities advanced into leading change initiatives with healthcare teams. Sarah works with both individuals and organisations to turn their visions into reality.

Sarah has worked across public, private, and corporate healthcare settings both in Australia and overseas and believes that primary care provides the most enriching opportunities; The ability to solve problems close to the source and have meaningful impact with individuals and whole communities. Outside of work Sarah lives in regional Victoria and loves getting out into the great outdoors with her young family.


P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out:

  1. Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]
  2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]
  3. Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]
  4. Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]


Missed the previous Episode?

Listen to Episode 37 here: The Hidden Costs of Ownership: The Hats You Wear but Aren’t Paid For

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Scale My ClinicBy Dr. Sachin Patel & Dr. Todd Cameron