In this episode of Off Your Rocker, host Valissa Smith takes a close up look at the purpose and value of placement agents like Kelly who is really an educator.  She has built her latest career to help others just like her, becoming that person she longed for when she was just 23 making one of the biggest decisions of her life for her grandmother.  We talk about how to determine which placement agents are legitimate and which ones are not, and she offers important examples and great advice to senior living communities when it comes to helping families transition their loved ones into a community successfully. And yes, we even get Kelly to spill the beans on a celebrity story from Hollywood!