Coverage Position Letters (CPLs) are supposed to be straightforward and informative letters about why a claim may not be covered.  

But Bob has noticed that these letters are often overbroad, throwing in everything but the kitchen sink. Actually, a lot of them probably throw that in too, because that leaky sink is not part of the damage they agreed to cover.

This week, Bob addresses how insurers can balance clarity in CPLs while still covering their bases on potential defenses. 

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