From stranger to customer to loyal fan, the customer journey is an important one. With touchpoints involved at each step, it's important to understand the process involved so you can turn a stranger into a customer and then a loyal fan. Tune in to learn more about this process!

INSIDE THIS EPISODE

🖤 What is a Customer Journey?

🖤 What are the Steps Involved?

🖤 How to Craft a Customer Journey

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