Episode 4: Beyond the Drama — Toxic Workplaces in ABA (and How to Fix Them)

If you’ve worked in ABA long enough, you’ve probably seen it — the drama, the gossip, the burnout, and the revolving door of staff turnover. Some clinics run like a well-oiled machine, while others feel more like a reality TV show with data sheets. In this episode of ABA Beyond the Data, we’re going to unpack why toxic and drama-filled workplaces are so common in our field and, more importantly, what we can actually do to change them.

I’m your host, Jay Burton, BCBA and parent of two boys on the autism spectrum, and today we’re going beyond the drama to look at the research, the realities, and the real-world solutions for creating healthier, more sustainable ABA environments.

We’ll start by exploring what creates toxic culture in the first place — things like unclear leadership, unrealistic caseloads, and negative social norms that spread faster than a cold in the clinic playroom. From there, we’ll look specifically at how stress and burnout feed that culture. You’ll hear about RBTs running from client to client without support, BCBAs buried under paperwork and parent meetings, and how poor work design sets everyone up to fail.

Then, we’ll talk about gossip, bullying, and incivility — the unspoken realities of many ABA workplaces. We’ll get honest about the “RBT group chat,” leadership avoidance, and the way small cliques and side conversations can quietly destroy team trust. Most importantly, we’ll discuss how to stop it — by defining values, setting boundaries, and reinforcing professionalism the same way we reinforce any other behavior: through consistency.

Next, we’ll shift focus to leadership and accountability. Research from Sloan Management Review and Berkeley Executive Education shows that culture starts at the top. Leaders who model respect, transparency, and work-life balance create clinics that thrive. Those who model burnout, gossip, or avoidance? Their teams follow suit. We’ll break down what healthy leadership looks like in ABA — from setting realistic caseloads to building psychological safety where staff feel safe asking for help.

And because we’re not stopping at the problems, we’ll wrap up with solutions. You’ll learn how to redesign work, establish clear communication systems, and build team structures that reduce isolation and drama. We’ll also talk about the importance of staff wellness — breaks that actually happen, debriefs after tough sessions, and peer support systems that prevent burnout before it starts.

At the heart of it all, this episode isn’t just about fixing clinic culture — it’s about remembering why we’re here in the first place. As a parent, I want my kids’ therapists to love coming to work. Because when staff thrive, kids thrive.

If you’ve ever felt drained, frustrated, or caught in workplace drama, this episode is for you. Let’s look at how to move past the chaos and build something better — for ourselves, for our staff, and for the families we serve.

🎧 Listen to Episode 4: Beyond the Drama on Apple Podcasts, Spotify, Amazon Music, or YouTube.
🎓 Earn your CEUs for this episode at aba-ceus.com — just listen for the three key words throughout the episode.

I’m Jay Burton, and this is ABA Beyond the Data.