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In this episode, I'm telling the story of the time a customer called me stupid for asking a perfectly reasonable question: "Did you want alcohol in that?"
But here's the thing... servers aren't stupid! We're college students working on degrees. We're people with incredible social intelligence who can read a room, juggle ten tables, diffuse tense situations, and remember your aunt's gluten allergy all at once. The skills that make someone a great server: quick thinking, emotional intelligence, conflict resolution, multitasking under pressure, which would make them successful in any career that requires serious people skills.
So why do some customers assume we're idiots?
We're breaking down the ridiculous stereotype that service work equals low intelligence, why clarifying questions are actually professional (not dumb), and how the best servers possess skills that translate to sales, management, healthcare, customer service, and beyond.
In this episode:
If you've ever been underestimated because of your job title, this one's for you.
Perfect for current and former servers, college students working in restaurants, or anyone who's tired of service workers being treated like they're less-than.
Don't forget to tip your favorite waitress :) It would really help out the podcast, please click on the link: https://buymeacoffee.com/bitterwaitress
By Yasemin KamciIn this episode, I'm telling the story of the time a customer called me stupid for asking a perfectly reasonable question: "Did you want alcohol in that?"
But here's the thing... servers aren't stupid! We're college students working on degrees. We're people with incredible social intelligence who can read a room, juggle ten tables, diffuse tense situations, and remember your aunt's gluten allergy all at once. The skills that make someone a great server: quick thinking, emotional intelligence, conflict resolution, multitasking under pressure, which would make them successful in any career that requires serious people skills.
So why do some customers assume we're idiots?
We're breaking down the ridiculous stereotype that service work equals low intelligence, why clarifying questions are actually professional (not dumb), and how the best servers possess skills that translate to sales, management, healthcare, customer service, and beyond.
In this episode:
If you've ever been underestimated because of your job title, this one's for you.
Perfect for current and former servers, college students working in restaurants, or anyone who's tired of service workers being treated like they're less-than.
Don't forget to tip your favorite waitress :) It would really help out the podcast, please click on the link: https://buymeacoffee.com/bitterwaitress