Values and Leadership

Episode 4: Employees Needs and Experiences - Oliver Baxter


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Herman Miller knows from research that people have six fundamental human needs: achievement, autonomy, belonging, purpose, security, and status. Their understanding of those needs helped them develop the Living Office. This research-based approach to placemaking provides a framework for creating a purposeful variety of settings based on people's needs and daily work activities.

Oliver Baxter, the Insights program manager, shares Herman Miller insights, research, and personal experience traveling across the APAC and MEA. Oliver will give us new perspectives on how workplace design can meet people's needs and positively affect their experiences and ultimately help form an innovative and collaborative corporate culture.

Oliver shares his perspectives on:

  • How to efficiently reduce the footprint of offices and the real state costs while overcoming the  Space reduction model adverse impact on employees' feeling and engagement.
  • The current space and office design were tailored to be in line with the command and control environment, and apparently, this comes as a trade-off with collaboration and innovation.
  • In the MENA region, Collaborative spaces are best suited to be in proximity to prayer places where most of the collaboration activities happen around prayer times.
  • How space can affect the motivational factor? A living office is a process of designing space based on human needs. It motivates mainly security (physical comfort and product themselves) and autonomy (freedom by giving the employee a choice, what they need to do).
  • The need to think once more of what cafeteria, pantry, or plaza, can create belonging, the trust which increases oxytocin in blood levels that help reduce stress and increase productivity.
  • How Herman Miller continues to enhance its corporate culture and revolutionize how it treats its people by eliminating performance review and replace it with the "GET TOGETHER."
  • How Herman Miller employs 360 Feedback and people survey to enhance its corporate culture and Manager/Executive training and, finally, how that positively affects the leaders' behaviors.
  • ...more
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    Values and LeadershipBy CorpoCure Ltd.