In this episode, I teach you how to give your customers what they really want, by creating a scalable feedback engine. I go through all the tools you need to answer these questions:

How do my customers think and behave?

How can I get my customers to tell me why they do or don't like my product?

How do I gather quality feedback at scale?

I'll give you recommendations and tools you can leverage at any stage to gather critical customer feedback you can use to drive your product strategy.