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Episode 4 - Personas
What are the fundamentals of a good persona? While an important contribution to CX work, a persona isn’t the end result in and of itself. Personas help you get to the end result.
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By Social Impact CX
4.7
99 ratings
What are the fundamentals of a good persona? While an important contribution to CX work, a persona isn’t the end result in and of itself. Personas help you get to the end result.