For over 60 years now, the Wawa chain of convenience stores has been supplying the US East Coast with fresh food and consistently positive customer experiences. In the course of this two-part conversation, David takes a deep dive into the company culture behind the success — with the CEO of Wawa himself, Chris Gheysens. In this episode, Chris talks about embedding the culture in new geographies as the company expands to more cities, and finding the balance between results and the welfare of their associates.