• Intro. Shane’s 1st podcast interview ever!
• What is Fresh?
• The move online. As the COVID-19 pandemic hit, how fast could an ecommerce presence happen?
• The uncertainly of whether a business could remain open with all the restrictions
• Navigating where to start and with what products
• The Shopify experience — how Shopify made it easy to move online
• Noticing a shift in products that people buy online as opposed to instore
• Using chat functions to engage with customers and finding out their needs
• The best apps
• Repurposing job roles. Everyone rolled up their sleeves to make it happen.
• The level of feedback has increased with customers especially with reviews. Something you don’t get in a physical store.
• The importance of internationalisation
• The benefits of partnerships

Sponsored By:

• The Point of Sale Store
• Rewind.io

Links:

• Fresh Online
• Zapiet
• Kerrigans
• Milk Bottle Labs
• Milk Bottle on Twitter