Welcome to another inspiring episode of ScaleUp Radio! I’m Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. Today, we’re diving into the entrepreneurial journey of Scott Gulliver, the visionary founder of Fluff Software.

 

Scott founded Fluff Software in 2020 with a clear mission: to bring the best practices from his extensive agency experience into his own company. What started as a two-person operation has rapidly grown into a thriving business with a specialised focus on visitor attractions. This episode explores how Scott’s bold decisions and strategic thinking have propelled Fluff Software to success.

 

One of the standout moments in Scott’s journey was hiring his brother-in-law with no coding experience and transforming him into a skilled developer. This move, emblematic of Scott's commitment to investing in people, has paid off tremendously. We’ll hear about the challenges and triumphs of scaling from 2 to 7 employees in just one year, and how Scott managed to maintain quality and client satisfaction during this rapid growth.

 

Scott’s dedication to client relationships and delivering excellence is a key driver of Fluff Software’s success. By focusing on a niche market—visitor attractions—Scott has carved out a unique space for his business, applying a fresh perspective and innovative solutions to enhance user experiences.

 

Balancing work and personal life is an ongoing effort for Scott, especially with young children at home. He shares how his family motivates him and the systems he’s implemented to maintain a healthy work-life balance, even while leading a remote team spread across multiple countries.

 

Join us as Scott reveals his plans for the future, including hiring a marketing manager to sustain growth and continuing to invest in long-term client relationships. This episode is packed with valuable insights and practical advice for anyone looking to scale their business successfully.

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

 

If you would like to be a guest on ScaleUp Radio, please click here:

https://bizsmarts.co.uk/scaleupradio/kevin

 

You can get in touch with Granger here:

[email protected]

 

 

Kevin's Latest Book Is Available!

 

Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.

More on the Book HERE - https://www.esusgroup.co.uk/

 

Scott can be found here:

linkedin.com/in/scott-gulliver

 

https://www.fluff.software/

 

Resources:

Be Where Your Feet Are by Scott O’Neil - https://uk.bookshop.org/p/books/be-where-your-feet-are-seven-principles-to-keep-you-present-grounded-and-thriving-scott-o-neil/6007281?ean=9781250852694

 

2 Bobs - https://2bobs.com/

 

How I Built This - https://www.npr.org/series/490248027/how-i-built-this

 

Finch - https://finchcare.com/