Spamming Zero

Episode 42: Two Powerful Perspectives On Brand And Customer Experience - RSE Ventures VC & CMO of Magnolia Bakery


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Trying to understand others' perspectives? Good on you! That's an especially important trait when it comes to building both successful brands and the customer experience so essential to their survival. 

We got to sit down for a chat with a CMO and a VC—two of the best in the biz—and it's a conversation we can’t wait to share.

Magnolia Bakery CMO Eddie Revis, and RSE Ventures CIO Uday Ahuja join us - this week, on Flip CX’s Spamming Zero.


What’s Covered? 

  • A bit of background on both
  • From an Investment perspective: How eComm orgs should think about brand
  • Uday’s Blueprint for Success, for D2C brands 
  • Keeping a fundamental focus on the customer 
  • Measuring brand equity 
  • Eddie’s best advice for other D2C brands 
  • The operational side of CX
  • For service providers: avoiding the “Black Box Solution” 
  • And more


Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on YouTube,  Casted, Apple Podcast, or Google podcasts.

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Spamming ZeroBy Flip