It’s just banter. No harm done.” It’s what they say when they have been held to account for comments made in the workplace, that they say is humour but actually are not funny at all. So, what is banter and what is its impact? Is there any place for it in the workplace? How do we create a healthy culture where the negative effects of banter cannot take place? How do we deal with banter as leaders and set a culture of lifting others up? Anna Hennell James and Colin explore ‘Banter’.