How often in conflict are you really interested in what the other parties' viewpoints are? How often are you really curious about why they view the situation the way that they do? How often do you care about why this issue is so important to them? Learning, hearing, and understanding the understories are so important to conflicts. This story is often driving the escalation of conflict and if understood, adjustments and accommodations can be made. 

Why is this issue important to you?

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