The virtues of active listening have long been touted for its benefit in relationship building and understanding. But modern research has examined how active listening can lead to depolarization and stronger working environments, which we explore on this episode.

References:

• Listening to Understand: The Role of High-Quality Listening on Speakers’ Attitude Depolarization During Disagreements (various authors).
• Communicating for Workplace Connection: A Longitudinal Study of the Outcomes of Listening Training on Teachers’ Autonomy, Psychological Safety, and Relational Climate (various authors)