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Episode 442 - That Call From Google Might Be Real This Time


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For years, the advice was simple: if someone calls claiming to be from Google, hang up. But Google just introduced automated calling features that change the equation. Now Google may actually call your business to verify hours, services, and availability, and it may even call on behalf of a customer trying to book an appointment or check pricing.

In this episode of Get Digital Marketing Results, Donna Botti and Bob Clark walk through what these new features mean for local businesses, how to control your settings, and why your Google Business Profile just became even more important as search gets more conversational.

✅ Google's automated verification calls - What they are and how they work

✅ "Let Google call" for customers - How Google places calls on behalf of searchers

✅ Ask Maps and conversational search - What Gemini-powered Maps means for local businesses

✅ Your action steps - Profile updates, phone team prep, and a monthly check routine

🔗 Find show notes and more at www.delosinc.com/episode442

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Get Digital Marketing ResultsBy Donna Botti