Des Moines, Iowa, agent Joe Yamen talks with the podcast to explain how he "turned it around" after having a conversation with himself one day. He's gone on to become one of the top agents at Shelter. He dives into subjects like why his staff is key for him, how he keeps his staff happy, how he's become one of the top sellers of life insurance. But he also tells us he's not all about business because being involved in the community is just as important to him.