In this episode Nicky follows on with how to improve your communication skills and how it starts with you. She explains why having a greater understanding of yourself help you to work out what triggers your emotions and how to change the way you talk. She specifically focusses on how we love to blame others and its not until we take responsibility for our own actions that we can then make a change.<h1>Resources & support (UK)</h1> <ul> <li> Samaritans: 116 123 (free, 24/7)</li> <li> Shout: Text 85258 (free, 24/7)</li> <li> PAPYRUS HOPELINEUK (under 35s): 0800 068 4141</li> </ul> Explore more tools & training: 🌐 <a href='http://www.nickyperfect.com'>www.nickyperfect.com</a> 🌐<a href='https://www.thecommunicationcoach.co.uk/'> www.thecommunicationcoach.co.uk</a> 💬 Join our community: <a href='https://www.facebook.com/groups/1325768069360926/'>Courageous Conversations About Suicide</a> — a safe, supportive space to listen, share, and find connection.

In this episode Nicky follows on with how to improve your communication skills and how it starts with you. She explains why having a greater understanding of yourself help you to work out what triggers your emotions and how to change the way you talk. She specifically focusses on how we love to blame others and its not until we take responsibility for our own actions that we can then make a change.Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141 Explore more tools & training: 🌐 www.nickyperfect.com 🌐 www.thecommunicationcoach.co.uk 💬 Join our community: Courageous Conversations About Suicide — a safe, supportive space to listen, share, and find connection.

In this episode Nicky follows on with how to improve your communication skills and how it starts with you. She explains why having a greater understanding of yourself help you to work out what triggers your emotions and how to change the way you talk. She specifically focusses on how we love to blame others and its not until we take responsibility for our own actions that we can then make a change.Resources &amp; support (UK) <ul> <li> Samaritans: 116 123 (free, 24/7)</li> <li> Shout: Text 85258 (free, 24/7)</li> <li> PAPYRUS HOPELINEUK (under 35s): 0800 068 4141</li> </ul> Explore more tools &amp; training: 🌐 <a href="http://www.nickyperfect.com" rel="noopener noreferrer">www.nickyperfect.com</a> 🌐<a href="https://www.thecommunicationcoach.co.uk/" rel="noopener noreferrer"> www.thecommunicationcoach.co.uk</a> 💬 Join our community: <a href="https://www.facebook.com/groups/1325768069360926/" rel="noopener noreferrer">Courageous Conversations About Suicide</a> — a safe, supportive space to listen, share, and find connection.

Episode 45 - Good communication starts with you

For over a decade, Nicky Perfect BEM served as a Hostage and Crisis Negotiator, working with people and families in moments of extreme crisis. She went on to become Course Director for the UK’s National Negotiation Course and has trained negotiators and leaders across the world. Alongside her operational career, Nicky has studied psychology, relationships, human behaviour, personal development, and coaching. In this podcast, she brings those experiences together to show how the principles of hostage and crisis negotiation can transform everyday communication. Because communication is at the heart of everything we do — in families, at work, in leadership, and in the toughest conversations we face. When relationships break down, it’s usually because communication has broken down first. Each episode offers real stories, practical strategies, and powerful insights to help you: <ul><li>🎧 Listen in a way that makes people feel heard</li><li>💬 Navigate conflict with calm and confidence</li><li>🌱 Build stronger, healthier relationships at home and at work</li></ul> Learn the skills that save lives — and discover how they can change yours.

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For over a decade, Nicky Perfect BEM served as a Hostage and Crisis Negotiator, working with people and families in moments of extreme crisis. She went on to become Course Director for the UK’s National Negotiation Course and has trained negotiators and leaders across the world. Alongside her operational career, Nicky has studied psychology, relationships, human behaviour, personal development, and coaching. In this podcast, she brings those experiences together to show how the principles of hostage and crisis negotiation can transform everyday communication. Because communication is at the heart of everything we do — in families, at work, in leadership, and in the toughest conversations we face. When relationships break down, it’s usually because communication has broken down first. Each episode offers real stories, practical strategies, and powerful insights to help you: 🎧 Listen in a way that makes people feel heard💬 Navigate conflict with calm and confidence🌱 Build stronger, healthier relationships at home and at work Learn the skills that save lives — and discover how they can change yours.

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Episode 45 - Good communication starts with you

Episode 45 - Good communication starts with you

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