Off Your Rocker, A SeniorVu Podcast

Episode 46 - Increase Conversion Rates and Improve Your Customer Journey


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Did you know that when a prospect’s call is transferred to a sales team’s voicemail, 90 percent of the time the caller hangs up without leaving a message? Those prospects are left on the table. Even when you do call a lead back, many times it can go unanswered because the prospect thinks the call could be spam. Now sales teams are tasked with finding new ways to connect with the lead instead of going to spam. 

Our guest today on the Off Your Rocker podcast is Scott Payne, a leader in the mortgage and lead management business since 2004. Payne is the Founder of SDP Solutions, a Lead Management Consulting firm that assists sales organizations with optimizing and improving lead conversion metrics. 

In this podcast, you will learn how to optimize your sales process so you can convert more leads.

Key Takeaways from the episode

(01:30) The importance bringing on new customers 

(07:32) How to align your sales team with your company goals 

(09:30) Evolving technology in lead management 

(12:20) New sales technology you need to know 

(15:01) How to keep your messages out of the spam folder 

(19:05) Never missing a lead on the weekend 

(29:12) Senior Living lead management tips 

(40:00) How to increase engagement post sale 

...more
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Off Your Rocker, A SeniorVu PodcastBy SeniorVu, LLC