Jacqueline Jayne (JJ) currently serves as Security Awareness Advocate for the APAC region for KnowBe4, the world’s most popular security awareness and simulated phishing platform. With over 20 years’ experience as a conduit between people and technology, she has mastered the art of communication and influence. Previously, she led a successful cybersecurity education and awareness program that changed behaviour and culture, aimed at helping users make better cybersecurity decisions. Cybersecurity is everyone’s responsibility, and there is a gap in how to go about engaging hearts and minds across an entire organisation, regardless of its size. Her insights on the human condition and how to engage at all levels in this space are invaluable as many people struggle to understand the cyberthreat landscape and equally, tech people struggle to understand engage the people to create change. Humans are innately curious which in this climate causes major issues.