In this episode, Rachel Fefer shares her extensive experience in partnerships and channel sales. She shares insights from her journey in notable companies like Bloomreach and Magento, the transition to partner-led services, the importance of executive buy-in, and the unique dynamics of the Israeli tech ecosystem.
Key takeaways include:
- Strategies for ensuring partner quality and client satisfaction.
- Navigating acquisitions and the impact on company culture and operations.
- The role of partnerships in driving operational efficiency and growth in competitive markets.
Timestamps
6:56 Business Strategy at Bloomreach
11:30 Partner Services Compensation Change
13:52 Challenges with Partner Contracting
17:27 Importance of Internal Services for Partner Training
19:33 Partner Management at Bloomreach
25:28 Investment in Partner Success
27:07 Business Partnerships in Tech Companies
36:48 Operational Efficiency Wave
38:34 Navigating Acquisitions
40:38 Transitioning from Small to Large Organizations
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