In this episode of The Broadband Bunch, host Pete Pizzutillo talks with Johnny Hill, Chief Operating Officer at Clearfield, about his career from entry-level customer service to the C-suite and how that experience shaped Clearfield’s customer-driven approach to fiber connectivity. Johnny talks about the changes and growth of the industry, the fundamentals of fiber management, and the importance of listening to customers when designing solutions that work in the real world. Johnny also discusses the shortage of skilled fiber labor and how initiatives like FOA certifications, Clearfield College, digital training tools, and new programs supporting tribal communities are helping build the next generation workforce.