Department of Public Utilities Director Doug Stephens and Commissioner of Utilities Administration Cindy Geronimo join Mayor Wade to talk about our new customer service portal for water service.

The new customer service portal integrates the technology from our recently installed Smart Meters and offers residents the opportunity to see their water usage and bill from the convenience of an app on their phone.

We are always looking for ways to enhance the customer experience. This new software is an exciting step.

Learn more on our website at toledo.oh.gov/mytol