Finding Peaks

Episode 5 – Clinical Care Dynamics


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Episode 5
Clinical Care Dynamics
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https://youtu.be/6LvzSlgkwtE

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Episode 5

We venture down some of the elements that clinical teams come across as they provide quality addiction treatment.

Topics:

  • The delicate dance between intensity and relief.  
  • The variabilities of “Dual Diagnosis”
  • What success can look like outside of “the length of treatment”.
  • Select Quotes
    I hope we can bring somewhat closer to families who are viewing this, the notion that the quality of care really matters. Under the hood of all the hyperbolic language that you will be reading when you go to addiction treatment websites, and hopefully we can bring you a little closer to what success might look like, and have some grace for yourselves as well in this process as well.
    Brandon Burns, CEO
    We have this expectation of addiction treatment, in general, being linear, and that there is an equation that you plug people into and then on the outside you get sobriety, and that’s just not how it works. There is relativity to what success looks like. And again, I think it’s based on how much better the client is living when they leave. Sometimes they make small increments, sometimes you see these huge strides, but regardless there’s usually movement, and as long as there’s movement you have the recipe for success.
    Clinton Nicholson, MA, LPC, NCC – Chief Operations Officer
    Episode Transcripts






    Episode 5 Transcript

    all right welcome back to another
    episode of finding peaks we
    are in chapter five of our episodes here
    right
    episode five yep yeah good good energy
    behind it
    we’re feeling a little bit looser than
    we were in the beginning we’re not so
    serious
    we did try to come up with a joke for
    this to to lighten the mood coming into
    it but we failed to deliver here but we
    do want to give a shout out to sandra
    who’s been watching our videos with
    consistency and providing feedback to
    jason friesma
    you so far are our number one fan yeah
    and we thank you
    i would do this but i did that a lot
    last time yeah apparently
    good call made the blooper reel we don’t
    want to be we don’t want to be cliche so
    um so in this episode i want to talk
    about a client noah who recently came
    through our program
    um and of course for viewers that’s not
    the real name of the client so
    protecting uh anonymity here and hipaa
    of course
    and um i think what comes up for me
    about this and one of the things that
    i’m really trying to work on
    from an advertising lens is that
    addiction treatment centers across the
    country you get to their website
    and they talk a lot about hope and
    change and we’re
    we’re in a position to be able to help
    you and your loved one um through the
    recovery journey
    um but below all that hyperbolic
    language is a real responsibility to
    treat an individual who’s suffering from
    both addiction as we’ve been consistent
    about here that is an actual
    mental health disorder and this
    individual that we’re thinking about
    here presently
    also was a bipolar borderline so has
    greater complexity than just a standard
    you know addiction mental health
    disorder in that regard and
    within each and every day of treatment
    it seemed like every 48 hours
    he would become distressed out of
    discomfort whether it was stuff he was
    experiencing in the groups and so forth
    but
    really required our team in any given
    moment to be able to wrap our arms
    around that
    and jason coming from you know a much
    smaller program that didn’t always have
    the opportunities to wrap our arms
    around individuals like this
    i just wanted to talk or express or you
    know show families that
    you know in some way each and every day
    here at peaks there’s an intensity about
    what we do
    and there’s an enormous amount of energy
    that goes into it
    and really without i think necessarily
    prompting a question about it
    just walk through what it’s like day and
    day of the clinical life of
    okay we’re running a group client leaves
    the group how do we as a company
    i guess i’m asking a question now wrap
    our arms around that individual
    and make sure that they’re safe and
    whole while also not making it a
    distraction for the rest of the group
    and the clients that are in our care
    um where was the question and all that
    like i missed it
    see this is why i’m gonna lead with you
    did you did i hear your question
    i did okay yeah i know you did there
    wasn’t a question
    to repeat it for me okay um
    what was the question yeah that’s what i
    thought right so let me i’ll i have an
    answer to a question i didn’t hear
    it okay i have one of those two okay go
    first
    so part of part of your statement uh
    you talked about the intensity of peaks
    and and in noah’s case particularly i
    think it’s
    in particular i think it’s interesting
    because he
    struggled actually with some of the
    intensity if you will of
    our programming and so when you talked
    about
    kind of the the intensity of peaks to be
    able to wrap around him it was actually
    our staffing that allows allowed us to
    kind of wrap around him and provide him
    some relief from the intensity that he
    was kind of experiencing within if you
    will
    and we were able to kind of provide him
    some one-on-one
    care and also some grounding
    opportunities outside of actual clinical
    sessions
    so they could stabilize because because
    he he was a pretty
    is a pretty complicated individual with
    a pretty complex constellation of
    uh disorders um so we were able to both
    provide the intensity and provide the
    relief
    from the intensity
    i heard something completely different
    in the statement but that’s okay so
    um you can just say whatever you want i
    think
    right well that’s pretty on brand for me
    yeah yeah
    um so i guess starting with the very
    very first thing you said this idea of
    something that we’ve talked about in the
    past this idea of
    addiction being a mental health
    diagnosis right and so
    um i don’t think that there’s i’ve ever
    treated or had a client who has not had
    some sort of co-occurring diagnosis when
    they come into treatment there’s almost
    always an underlying mental health
    [Music]
    some some other other underlying mental
    health issue that’s going alongside with
    the
    with the actual addiction component of
    what they’re in treatment for
    and so what ends up happening i think a
    lot of times particularly with families
    is there’s
    there’s a lack of understanding that
    they’re not we’re not actually just
    treating this addiction we’re not just
    treating this behavior
    that they’re seeing as disruptive we’re
    treating all of the underlying
    issues and symptoms and acuities and
    complexities that go along
    and have attributed to that addiction at
    the same time so
    when somebody comes in
    and they have this high level of acuity
    i mean and again noah’s
    case was extremely complex you know
    borderline
    and bipolar uh manic episodes
    you know certain paranoia you know and
    then walking into an intensive program
    that is i think we talked about it i
    don’t know if it was in last episode or
    episode of before that
    uh one of our roles in in treatment is
    to agitate
    and to sort of get some of those
    underlying issues and symptoms to the
    surface so that like like
    jason just said so we can address them
    um
    but when you have that high level of
    acuity it can be
    it’s a really delicate dance and being
    able to do that
    and um i think
    usually in in noah’s case
    the what ended up happening is there’s
    just a lower tolerance for the ability
    to handle treatment in its entirety
    right because we have a you know our
    program in particular is 45 days long
    and you know we were able to get a
    certain amount of time with him and be
    able to be successful within that
    certain amount of time
    but the but because it doesn’t maybe
    look like families expect it to look
    that that idea that we were successful
    is harder to see
    and harder to understand yeah so on
    nearly every addiction treatment center
    website they say dual diagnosis
    programming
    what do we want to share with families
    about what that means and then what it
    means to actually treat something of
    that nature because
    at peak’s recovery right for example to
    have a stabilization model that’s 45
    days long
    there are things we will fulfill within
    that time frame and there are things
    that we will not be able to fulfill in
    that and whether the program’s 90 days
    is in that regard
    there are limitations of programming and
    programs should be taking an honest
    approach about that so through that dual
    diagnosis lens
    um you know what can we share with
    families about what those opportunities
    look like within treatment
    and then what is a treatment center
    responsibility about that
    and is there an ordering to it as well
    too i know i’m asking multiple questions
    here but
    in order and do we deal do we touch the
    addiction first craving states move on
    to the others
    or is it sort of you know as symptoms
    are arising and coming up we’re just
    dealing
    with them you know in turn
    great question brian and certainly uh
    being a dual diagnosis
    are great questions thank you long
    series of questions yeah
    uh for us to answer through the first
    half it’s the philosophy
    i guess one through four yeah
    yeah that’ll be great um i do think
    dual diagnosis certainly became
    it’s a popular phrase i think it’s been
    around i don’t know
    probably a decade now at least very
    common
    and i don’t know a treatment center that
    says they aren’t dual diagnosis
    truthfully
    and what it does mean a lot of times is
    hiring
    first of all clinicians that know both
    mental health and substance
    abuse treatment it also usually means
    medication management having good
    medical
    care in addition to the clinical support
    and then practically speaking
    it is meeting individuals where they are
    and being able to have good clinical
    dialogue and being able to
    to meet clients where they are where
    they are in order to help them
    or to provide the support they need to
    address
    both issues because symptoms of
    meth use look very similar to bipolar
    disorder and frequently people walk in
    with the diagnosis of both
    and being able to distinguish which
    which is actually primary is part of our
    job especially in the stabilization
    period is is really
    honing a good diagnostic set i would say
    yeah i actually did a screening earlier
    today for
    a client who is looking to go into
    treatment with
    methamphetamine addiction and during the
    screening you get
    you know you’re you’re collecting
    symptoms you know you’re trying to
    identify like are we looking at a
    substance use disorder
    uh that is primary or is this a primary
    mental health use
    or mental health disorder um and
    like jason said you know there uh a lot
    of times substance use mirrors
    the symptoms of other mental health
    diagnoses and so you
    really don’t know you know it’s kind of
    all up in the air and it
    and there’s a part of me from like maybe
    like a more philosophical standpoint
    that thinks that it’s just a diagnosis
    right it’s a mental health diagnosis
    period
    and we have the ability to help so um
    i think the idea of dual diagnosis again
    sort of reinforces this binary
    pers perception that addiction is
    somehow different
    than other mental health diagnoses and
    that addiction treatment therefore is
    somehow different than other mental
    health treatment
    and i don’t think that that serves the
    client i don’t think that it serves
    i think uh from a like a so a social
    perspective and cultural perspective i
    think that it actually
    uh reinforces alienation and shame of
    the addiction community
    well i think that’s a great point
    actually and and not to go on too big of
    a tangent with that but
    um a while ago i was asked to come and
    guest lecture
    at a at a graduate program here in
    colorado springs
    and um they didn’t have any addiction
    focus and they asked me to come and
    speak in their class and
    even before i went in there was there
    were a couple students that were like
    yeah i don’t have any interest in
    dealing with addiction
    and then as part of my lecture i gave i
    talked about how if you’re going to be a
    counselor you’re going to deal with
    addiction like i don’t i don’t care
    uh if you’re in a private practice in in
    one of these buildings downtown
    or at a mental health clinic like you’re
    going to deal with addiction because
    they are so interrelated and and a
    little chicken and egg which comes first
    uh sometimes that’s helpful in the
    diagnostic process
    and um sometimes it’s not but like i
    just think
    it’s so prevalent and to just it’s
    almost
    to have distinct to call a dual
    diagnosis it’s really why why do we do
    that like it’s actually
    all kind of part of the same bucket it’s
    just a diagnosis correct or
    a couple of diagnoses yeah so exactly
    yeah but it’s all one and the same and
    i think the more uh we understand
    addiction and the more
    we understand actual mental health in
    general um
    uh as we become more advanced in our
    understanding of
    neuropsychology and all of the sort of
    different areas and ways in which the
    brain impacts
    uh us behaviorally and emotionally
    i think that we start to see uh
    how you know the brain doesn’t really
    care like whether or not this is you
    know you’re depressed because you’re
    using
    um because of a substance that you’re
    putting into your system or a hormone
    that you’re lacking the reality is that
    you’re just depressed and so being able
    to
    um sort of get rid of these kind of
    preconceived ideas and move towards a
    more
    a truly holistic model in which we just
    learn how to best help people
    and we stop focusing so much on these
    diagnoses i think that we actually get
    much more
    i don’t know for me that that’s that’s
    where the excitement of this field comes
    from for me
    is being able to sort of take out uh
    these old ideas and
    ways of approaching things and looking
    at um new models new ways
    new uh approaches and uh kind of just
    wait and i think it all starts with how
    we actually talk about
    addiction and how we talk about mental
    health
    yeah all excellent excellent points and
    i appreciate you guys really
    running with a series of questions there
    um and informing everybody about that i
    think it’s a
    dual diagnosis i feel like you did yeah
    okay
    yeah or i lost sight of all my questions
    and your answers were so extensive that
    they just saw you looking at your hand
    right yeah right like
    so for me you know we have a 45-day
    curriculum
    in essence to stabilize and then anchor
    folks into recovery
    uh no one in this instance i think from
    the time he admitted in the program we
    were able to achieve 25
    or 26 total days of support
    through another intervention at the
    beginning through another treatment
    program back into our program
    but 25 days falls short of 45 days and
    we set
    strong expectations from the beginning
    that we’re going to do everything we can
    to get to 45 days
    and um you know upon his discharge i
    felt like you know what maybe we felt a
    little short here there’s something of
    from my position where i feel like we
    you know we could have done more but
    when i reflect on it and documentation
    everything we did an extraordinary
    amount for this individual and then just
    before we started this uh video session
    today
    um you know we’re getting positive
    feedback in a way about
    you know the dad’s experience and hey my
    son’s talking differently and all this
    sort of stuff
    so my question is here is is it’s not
    necessarily in days at times and it
    feels like we need more time more time
    more time to work with individuals and
    in this guy’s case it’s certainly
    true that he could use more time in
    treatment episodes and i think he’s in
    an
    outpatient program at this time but what
    does success
    look like in treatment if we can’t
    quantify it in days or finishing
    you know curriculum and that sort of
    stuff because when i reflect on his
    you know his time with us we did a lot
    in a way that other treatment centers
    you know may have fallen
    you know short out of staffing or
    whatever the issues might be at the end
    of the day i’m quite proud of what our
    team has been able to deliver in that
    regard
    and certainly past peaks would have you
    know three years ago peaks would have
    missed
    this opportunity i’m in an extraordinary
    way so
    um so what does success kind of look
    like here
    [Laughter]
    in all seriousness though i do think
    here’s how i conceptualize it everybody
    walks in with a different
    start line and everybody has a different
    finish line
    and and what i mean by that is it’s easy
    to to just think like in a race terms of
    like hey
    we offer a 10k race and so it’s exactly
    different
    for some people it takes herculean
    effort for them to
    make what to other people would seem
    like a small amount of progress
    but everybody walk every human who walks
    into our program
    has an entry point where they are
    starting and and they’re all over the
    place
    from homelessness family you know
    absolutely nothing to
    [Music]
    i still have a lot going for me but i’m
    just recognizing this is getting out of
    control
    and so with those different start lines
    not everybody’s going to have the same
    finish line not everybody’s going to
    you know walk out to um you know a
    restorative a job and family back intact
    and
    and a car and you know a nice bow
    um around it but but can we
    provide enough runway in 45 days which
    is pretty arbitrary number by the way
    yeah um so i want to make sure i point
    that out but like
    can we in a in a length to stay with us
    can we provide
    um progress whatever that might look
    like can we provide
    you know some distance and in noah’s
    case like
    you know his start line was was pretty
    far back from other people and he was
    able to make significant progress
    does his finish line look like everybody
    else says no it doesn’t but did he make
    dramatic progress
    absolutely he did yeah i think um
    i mean i like that metaphor of like the
    everybody has like a different starting
    line and first i i think
    to take it maybe one step further than
    that i think some people are
    playing actually different sports right
    like there’s a whole track and field
    thing going on there like
    some people are running some people are
    throwing shot put some people are
    um i don’t know javelin like i’m going
    to start pulling out from there
    but the olympics are coming up so yeah
    exactly yeah so
    [Laughter]
    you’re welcome japan yes um tokyo
    uh so i think that again it’s all it is
    there’s a sort of
    certain amount of relativity to it and
    again i think we have this expectation
    this sort of treatment in general being
    kind of very linear
    in that there’s a an equation that you
    just kind of plug people into and then
    on the outside you get sobriety um and
    that’s just not how it works and
    so it’s there’s a relative relativity to
    what success looks like and again i
    think it’s all based on
    how much better is the individual or the
    client living when they leave
    you know and it’s sometimes it’s uh
    again they’re making these small
    increments sometimes you see these huge
    strides but regardless there’s usually
    movement and as long as there’s movement
    i think that you have at the very least
    the recipe for success
    so yeah yeah absolutely um
    you know for me it means a lot to
    express to families what these different
    starting lines and finish points look
    like within treatment because in the
    desperation of searching for treatment
    it’s easy to simplify it to think well
    if johnny just gets 90 days that’s an
    extraordinary amount of time and change
    will happen in that change happens
    in seven days it can happen in 20 days
    it can happen in 90 days
    it might take years for some individuals
    depending on where their starting point
    is in this
    and really just hope that we can bring
    somewhat closer to families who
    you know who are reviewing this the
    notion that the quality of care
    really matters under the hood of all the
    hype
    hyperbolic language that you’ll be
    reading when you go to addiction
    treatment
    websites in that regard and hopefully we
    can bring you
    you know just a little bit closer to
    what success might look like
    and to have some grace for yourselves as
    well in this process
    too because each family has in this as
    well two different starting points and
    endpoints as well to healing so
    um thank you guys again for your time
    episode five that’s a wrap
    thank you for joining us we’re going to
    start inviting some new folks
    um in the coming weeks um onto the
    program to
    um you know increase laughter and
    bring some quality here that we lack at
    times as well too so looking forward to
    bringing new individuals on here
    shots fired
    until next time

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